Collaboration in the Cloud

Alcatel-Lucent Enterprise presents Rainbow,

the cloud-based collaboration app that connects you with your business community. Based on the Rainbow platform, Rainbow is built on a powerful open architecture.

The Rainbow app is a cloud-based UC service (UCaaS) that makes additional collaboration services available to users, regardless of their existing communications systems.

As an overlay solution, Rainbow brings rich feature capabilities, like contact management, presence, chat, audio/video call, screen and file sharing. And it’s simple to deploy: users can download and install it in a single click at openrainbow.com.

Rainbow takes a hybrid cloud approach, integrating with Alcatel-Lucent OXO Connect and OmniPCX Enterprise, as well as non-ALE PBXs. Rainbow is also an open platform as a service (CPaaS) with a set of APIs allowing you to integrate Rainbow’s powerful collaboration tools into your existing in-house applications and business processes.

Ready to learn more? Email our sales team or visit Alcatel to learn more and get started.

 

Vendor Highlight: Wyebot

 

 

 

 

If you can’t see a wireless issue it can quickly become a huge headache for your most critical processes. One of our most trusted vendors, Wyebot, provides a tool that

  • recognizes network issues
  • notifies your IT department when they happen, and
  • recommends solutions automatically before they can turn into a critical situation.Wyebot_Logo

The Wireless Intelligence PlatformTM (WIP) provides advanced wireless optimization algorithms that work alongside next-generation predictive analytics to keep your wifi network up and running smoothly and efficiently. WIP’s unique combination of on-premise sensor hardware and cloud-based patented software is vendor agnostic and integrates seamlessly with any current network infrastructure.

BOOM. Small problems don’t become big problems. Read more about Wyebot and the WIP solution.

 

Client Appreciation Makes Our Day

 

We recently received one of the most well-written notes of appreciation we’ve ever read. Thanks for taking the time to send it, Marty Purdy of Knapp! Glad we could be of service to you and your organization.

Subject: Knapp Inc. Project for SBC

I just wanted to express to your company how grateful we are to be doing business with you. I have been working with Dice Communications for over two years now. I have always had a great and pleasant experience with each and every employee. I really just wanted to say thank you to a great team who have been supporting us.

Clare Raeburn – Clare has been instrumental in supporting me over the past 2 years. She has processed equipment and been a vast amount of knowledge to us. She never fails in getting me the answers I need.

Steve See – Steve has been one of the most professional techs I have ever worked with. His knowledge level creates confidence. I trust Steve to work on our phone system with no hesitation, I know when he does it will be done right.

Vinoth Kubendran – I recently met Vinoth for the first time on this SBC project. Vinoth has been nothing but professional, he is courteous, knowledgeable, and was willing to go the extra mile to answer additional questions and show me a few tips while we worked.

Wendy Killingsworth – Wendy has done an excellent job coordinating this project, although it seems small to the outside, this is a big deal inside to Knapp Inc. Our hotline is a very important part of our business.

I just think in the world we live in, so many people are willing to take the time to complain about what is wrong, so I though in my mind I would take the time to share what was right.

Best Regards,

Marty Purdy
TeamLead/IT Administrator
Knapp Inc.

Thanks to the team for working hard to exceed this client’s expectations!

Bikes, Brews & Bites 2019

Alcatel-Lucent Enterprise and Dice Communications have teamed up for Bikes, Brews and Bites in Long Island on May16.

Guests will enjoy drinks and appetizers as they cheer on the cyclists and meet other IT professionals in the area.

Register today as seats are limited.

Register at bit.ly/Dice-ALE-BBB.

Dice Communications Once Again Named ALE Partner of the Year

Dice has once again been recognized as the partner of the Year, this time for 2018, by Alcatel-Lucent Enterprise. Dice CEO Zach Dice accepted the award at ALE’s 2019 North American partner event, CONNEX19, in the principality of Monaco. This is the third time in its 10-year existence that Dice Communications has been recognized by Alcatel-Lucent Enterprise as the North American Partner of the Year and this is the company’s second consecutive year of receiving the honor.

The award celebrates achievement beyond simply reaching traditional revenue targets. It’s a reflection of growth initiatives, innovation and collaboration opportunities with Alcatel-Lucent Enterprise solutions during the previous year.

Previous awards and recognition from Alcatel-Lucent include:

• 2014, 2017 and 2018 Partner of the Year – North America

• 2016 Communications Partner of the Year– North America

• 2015 Education Partner of the Year– North America

• 2013 Value Business Partner of the Year – North America

“We are so honored to be recognized as an Alcatel-Lucent Enterprise Partner of the Year,” said Zach Dice. “We truly appreciate ALE’s partnership over the past 10 years. They have been instrumental in helping Dice deliver an outstanding experience to our end users across North America. We are so proud of our amazing team members who made this recognition possible, especially as we prepare to celebrate our 10-year anniversary.”

2016 Communications Partner of the Year

award 2

Dice Communications was awarded the 2016 Communications Partner of the Year Award from Alcatel-Lucent Enterprise for North America. Dice Communications holds the most technical certifications of any business partner in the US and is recognized as a Premier Partner for ALE through dedication to their product portfolio and unmatched expertise in the ALE community.