fbpx
Loading...

It consulting & support

An IT partner
you can trust.

Achieve more with a team
of seasoned experts.

From strategy to support, you can rely on our certified engineering team to help you meet your goals.

24/7 help desk

The Dice Customer Portal gives you access to help with any issue, day or night.

Virtual CIO/CISO

Boost your strategic direction at a cost-effective rate with access to our virtual C-suite.

On-site IT support

Increase productivity without the cost of full-time staff. Our certified engineers are ready to operate as an extension of your team.

IT consulting services

Dice knows IT. We combine decades of expertise and experience with powerful products to bring you our unique blend of strategy with results.

IT assessments

Dice engineers have benchmarked best practices across multiple verticals. We’ll work alongside your team to assess where your environment and operations stand against these benchmarks.

Turning your IT strengths into
competitive advantage.

Scale your team without
adding head count.

How it works.

Bring our qualified, certified engineers on-site to support network switching, WLAN, voice solutions, and servers/desktops/SAN storage.

1

We hire your team.

We help identify the skill levels your team needs. Our engineers range from specialized high-end voice engineers to generalists such as entry-level PC, desktop, and help desk support.

2

Our engineers work at your location.

Dice will interview and find the ideal candidates, then place them in your facility to support your systems.

3

You get a best-in-class IT team.

Our Resident Engineers are there to serve you, constantly looking for cost-effective ways to improve process and solutions. Our engineers are supported by solution experts across the country.

Rest easy with 24/7 support.

Get help with any issue, day or night. Access the Dice Customer Portal to submit and
manage service tickets. Or, speak with your dedicated Client Success Manager, who will
oversee all aspects of your account, including:

Regular status calls with your IT team
Weekly review of open tickets
Coordination of Q&A calls with engineers
Regularly scheduled reviews to address action items & opportunities​
Review account activity to ensure contract deliverables are met
Escalation of issues to the manufacturer when necessary​