Based in San Antonio, Texas, Alamo Colleges District is an expansive higher education system with five distinct college campuses and 10 overall locations. With 65k students, they require hands-on IT services to support VoIP, WLAN, connected email and a number of other systems. Dice Communications maintains an on-site resident engineer to support VoIP in conjunction with Dice project managers who source inventory and drive the day-to-day support and emergency ticket resolutions for VoIP at every Alamo Colleges District location.
The main requirement from Alamo Colleges was to support specialized VoIP across all campus locations. Here is a list of challenges Dice Communications was working on building solutions for:
- Unique ALE VoIP Requirements
- Need for Dedicated Support
- In Search of a True Partner
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Dice Communications delivers value every day by taking command of projects with dedicated managers. Additionally, the team spent countless hours interviewing, testing and sourcing high-level engineering talent to serve the Alamo Colleges District. Read the full case study, and learn more about how Dice Communication provided solutions for Alamo Colleges.